Acceptable Use Policy

1. Purpose

This Acceptable Use Policy is part of the Terms of Service. It applies to everyone who uses Intralyn and to all content entered into it. It exists to keep the Service secure, reliable and lawful for every business that depends on it.

2. Prohibited activities

You may not use the Service to:

• break any law or regulation, or help anyone else do so;
• create or send fraudulent, deceptive or misleading invoices, quotes, receipts or other documents, or impersonate any person or business;
• send spam, phishing messages or other unsolicited bulk communications;
• store or share content that infringes intellectual property or privacy rights, or that is defamatory, harassing, threatening, hateful or sexually exploitative;
• upload malware or any code intended to damage, disrupt or gain unauthorized access to systems or data;
• process personal information about others without a lawful basis or required notices and consents.

3. Security and system integrity

You may not:

• access, or try to access, another company’s workspace, data or account;
• probe, scan or test the vulnerability of the Service, or bypass authentication, rate limits, security checks or plan limits;
• create accounts by automated means, or use bots, scrapers or excessive automated requests;
• interfere with or overload the Service, including through denial-of-service activity or load testing without our written permission;
• share login credentials, or resell, sublicense or provide the Service to third parties without our written agreement.

If you discover a security vulnerability, please report it privately to admin@intralyn.com and give us reasonable time to fix it before disclosing it.

4. Sensitive information

Do not enter full payment-card numbers, bank login credentials, Social Security or other government ID numbers, health information, or other sensitive regulated information in records, notes or documents unless a feature is specifically designed for that purpose.

5. Support conduct

Treat support communications respectfully. We may decline to respond to abusive, harassing or threatening messages.

6. Enforcement

We may remove content, limit features, suspend or close accounts that violate this Policy, and report suspected illegal activity to the authorities. Where reasonably practicable, we will notify you and give you a chance to correct the problem first, unless doing so would create a security or legal risk.

7. Reporting misuse

To report misuse of the Service, email admin@intralyn.com with as much detail as you can.