ACCOUNT & SECURITY

Forgot your password?

Choose “Forgot password?” on the log-in page and we’ll help you choose a new one. If you don’t get an email within a few minutes, email us and we’ll send you a secure link.

Updated October 25, 2026

Steps

  1. Go to the log-in page and choose Forgot password?.

  2. Enter the email address you use for Intralyn and follow the instructions on the page.

  3. If you’re asked to email us, or you don’t get a reset email within a few minutes (check your spam folder too), email admin@intralyn.com from the address you use for Intralyn. We’ll send you a secure link to choose a new password.

  4. Open the reset link, choose a new password of at least 15 characters, type it again and choose Update password.

  5. Log in with your new password. For your security, you’re signed out on every other device.